The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Pantrade Electrical Pte Ltd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 15 working days after the confirmation.
Please return your purchase to the following address:
Pantrade Electrical Pte Ltd
237 Alexandra Rd, The Alexcier, Singapore 159929
Please contact us at esales@pantrade.com.sg or +65 6872 8133 if you have any questions or doubts.
Return & Refund Policy